Terms & Conditions    

• We strongly recommend professional installation.
• We are not responsible for any damage caused by improper installation.
• Buyer is responsible for all shipping charges on defective returns.
• We do not offer technical support on installation, or trouble-shooting.
• We are not responsible for any damage caused by defective products or loss of use, uninstall/reinstall charges that may be incurred due to defective products.
• All defective returns are tested and if no problem is found item will be returned to buyer at buyer’s expense.
• Buyer is responsible for any missing parts on defective returns.
• Warranty will be considered VOID if the item shows any signs of the following: misuse or abuse, missing serial numbers, missing factory packaging, missing parts, etc.
• Warranty service will be refused if serial number of unit does not match that of serial number sold by us.
• By purchasing your product from us you agree to these terms and conditions with NO exceptions.

Return Policy     

• Returns accepted within 30 days from date of purchase.
• No return is accepted without a return authorization at WPMORE's discretion.
• Payment will be refunded less shipping and handling fee (average $10) plus 15% restocking fee if refund is  wanted.
• The item has to be complete in order to get refund with 100% original unopened condition (no wires cut or stripped) with return freight paid by buyer.
• Exchange or warranty only if box is opened and wires cut or stripped.
• If the item is found defective within 30 days, no restocking fee is deducted to receive refund or replacement warranty.
• After 30 days, defective items may only be repaired or replaced and buyer is responsible for shipping charges for any warranty/repair.
• WPMORE has the sole discretion as to what is warrantied. Please feel free to contact us for any questions/support you need.
• Office Hours: 10AM - 5 PM East Coast Time

Shipping Policy    

• Most orders ship within two business days or less.
• Our warehouse is open Monday through Friday.
• Expedited shipping is available, email for pricing.
• Alaska, Hawaii, Puerto Rico & US territories customers may be required to pay additional shipping costs. Seller has right to cancel order if customer does not wish to pay costs.
• Refused or undeliverable orders are subject to a 15% restocking fee and shipping charges will not be refunded.
• Shipping carrier may differ based on buyer's location or seller's discretion.
• No third party billing offered.